journal N2 2025 

DOI: 10.52340/ekonomisti.2025.02.05

Exapanded Summary

A crisis often reveals the true face of an organization because it presents an organization with new challenges and provides a whole new vision of how an organization works, which is difficult to see under normal circumstances. The first response to the crisis is to activate crisis management and form a crisis management team. The main goal of the crisis management team is to prepare the organization for new ways of functioning, using its capabilities. To present the strengths of the organization in order to reduce the negative consequences caused by the crisis. Successful crisis management and organization recovery depends on the quality of crisis management team functioning. Teamwork is one of the main activities in the organization to deal with crises, for this it is necessary to form a management team, the purpose of which is to effectively deal with the crisis. Organizations that do not have permanent crisis management teams can adequately respond to the crisis if they delay the formation in time.

The word „teamwork“ generally refers to the method of working in collaboration with a group of people to achieve a goal through interdependent actions and accountability to each other. Teamwork is a process that describes the interdependence between team members who combine common resources to solve the tasks required. Teams are generally defined as two or more people working together to achieve specific, common goals. They have specific tasks and specialized work roles, use common resources to perfect the process.   Process is often shaped by instructions in the system led by a leader whose role is primarily to monitor and manage the entire process.

Health care is a system where lack of communication and disruption of teamwork can lead to critical consequences. Teamwork in health care facilities means reducing staff errors in operating rooms, emergency departments, and intensive care units. In order for a team to be effective, team members need to be collaborative and involved in teamwork, providing effective care at different levels of the health care system.

The process of providing health services is interdisciplinary and requires the teamwork of doctors, nurses and various healthcare specialists. Teamwork is critical to ensuring patient health safety. Poor coordination between different departments of the health care facility is directly related to the quality and safety of the patient's health.

The quality of the results achieved in healthcare institutions depends on the complex system, including professionalism and individual awareness, infrastructure (organizational issues, availability of equipment) And teamwork. It is worth noting that medical errors are the leading cause of death in the world, and many of them are the result of dysfunctional or non-existent teamwork. Considering all the prerequisites listed above, it gives better results, especially in difficult clinical situations.

Effective teamwork requires individual self-efficacy, appropriate communication between members, self-motivation and commitment, awareness of teamwork, acceptance of advice and instructions, and adherence to protocols. However, in real practice, there is little data and experimental evidence on how to build an effective team and how to assess teamwork skills using objective measures.

The quality of teamwork in medical institutions depends on a complex algorithm that includes human and technical resources. In this algorithm, team-based efforts are probably the most flexible and most important parameter for the quality of treatment to significantly improve the patient's condition. Therefore, healthcare institutions should focus more on teamwork than on individual work of course such approaches ensure that patient protection is increased to obtain better clinical outcomes. For effective teamwork in medical teams, it is important to take into account the specific requirements that the team faces. Teamwork requirements may vary depending on the situation.

Hospitals around the world are facing strategic upgrade phases to become flexible organizations that can offer patients the highest quality services. They are constantly faced with a crucial governance challenge to change their long-term strategic focus and avoid short-term crises. Effective teams are those that successfully complete their tasks and achieve their goals. Clearly expressed duties of team members, commitment to common work goal knowledge, skills, experience, mutual trust and a good leader are the main characteristics of successful teams. Teamwork has many advantages: higher employee productivity, correctness of decisions, higher quality of innovation, better quality of products and service more flexibility and speed of organization.

In order to maintain the competitiveness of the medical institution and the quality of medical services, a system of personnel involvement at all levels of the organization is necessary. Such engagement can be ensured by team building technology - team management. Team management ensures the use of individual and group potential of medical organization employees, collective responsibility for labor results, as well as mutual assistance and mutual exchange.  The advantages of teamwork are that the interest of medical institution employees in achieving goals and objectives increases. During teamwork, team members develop more ideas and the creative potential of team members is revealed. Instructed barriers and narrow property interests open up and the ability to cooperate increases. The team allows us to realize our goals in a timely manner.

The crisis management team should include employees from all important departments, such as doctors, nurses front offices, as well as finance, procurement risk management security, to ensure the sharing of diverse knowledge skills and experiences. This practice has shown that a formed crisis management team creates a sense of security and response to crises is always adequate, although it should be noted here that the effectiveness of crisis management depends not only on the composition of the team but also on the knowledge of the members of this team. A crisis management team leader must constantly encourage team members to gain additional knowledge and improve skills. They should be actively involved in the process of formulating crisis recovery. A leader must clearly define the duties and responsibilities of each member the role of teamwork is a set of expected behaviors that each member must adapt to. We live in a new economic era it is impossible to achieve business success with old methods. In order to implement these approaches in the organization, the leader allocates a manager who will supervise the implementation and further development of system management in the medical organization.

Conclusion : People employed in medical facilities should collaborate using their individual clinical, technical and organizational skills to ensure better clinical outcomes. It is also worth noting the fact that the team does not consist only of doctors; It theoretically includes different categories of people, including paramedics, nurses, doctors and managers. Many parameters for proper performance are involved in this process, including work infrastructure, ethics, leadership, communication, cooperation and competitiveness. It should be noted that the working environment plays a decisive role in team work.

While effective teamwork has consistently been identified as a requirement for enhanced clinical outcomes to provide health care, there is limited knowledge of what makes health professionals effective team members and even less information on how to develop teamwork skills.

Competencies in effective teamwork are perceived as negative for management and clinical teams. There are differences in the perception of effective teamwork. Based on many studies, we can say that the focus on the development of individual skills and the responsibility for individual accountability is due to the existing models of training of health professionals, which is constantly strengthened by the practice of human resource management in the healthcare system. The best method of involving employees of a medical institution in achieving the success of common goals is the joint development of these goals.